You may return items that have not been worn with tags still connected within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Jewelry, Accessories and Hats are final sale and can't be returned.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
All SALE/CLEARANCE items are final sale. No returns or exchanges allowed.
WITHIN THE US*
ALL orders in the CONTINENTAL USA over $99 get FREE STANDARD SHIPPING.
Standard Shipping generally will take between 1-3 business days to be processed and shipped out. Expedited orders placed before 2:00 p.m. ET (11:00 a.m. PT) will be shipped the same day. Weekends and holidays are excluded from processing and shipping times, so please account for non-business days when choosing your shipping method. You will receive an email with tracking information when your order has been shipped.
We offer Standard Shipping. Business days do not include weekends or holidays. Credit card authorization and address verification must be received prior to shipping any order. Please note that credit card authorization can take up to 24 hours for approval. We use UPS and USPS for all orders, UPS exclusively for expedited orders. If an order is expedited, please make sure a physical address is included since UPS cannot deliver to P.O. Boxes. Saturday delivery is not available for any expedited orders. Delivery time does not include Holidays or Sundays. You will be notified by email regarding back ordered items and expected delays.
The Yellow Tulip will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional information is needed.
Delivery time does not include weekends or holidays.
Standard Shipping orders are not processed until credit card authorization and address verification have been obtained. Orders shipped via standard delivery typically arrive in three to ten business days (Monday through Friday, not including holidays). All orders are shipped within 1-2 business days. Cost is $8.00 if the order is under $99. It is free for orders over $99.
*We currently only ship inside the United States